There is no minimum order. All orders will be delivered fully insured through specialist delivery vans using custom made, reinforced transit packaging. Our carriers are Amtrak.
Orders are currently accepted for the mainland UK only. Click here for more details.
Any order worth under GBP £140.00 will be liable to a delivery fee of GBP £8.50.
Any order worth over GBP £140.00 will be delivered
free of charge, mainland UK.
Please ensure that you specify alternative delivery instructions on the order form.
We hope that you will be completely satisfied with your purchases from us. If you have a concern about your order please e-mail us at email@example.com in the first instance and we will respond within 24 hours.
If goods are faulty we will reimburse you for the wine and all transport costs.
At present deliveries are only available on the UK mainland. Rates for delivery to Northern Ireland, the Islands and all other areas are available on request.
When a vintage is exhausted it will be replaced with the next one deemed to be of an equivalent standard.
1. You locate the Villeneuve
Wines e-commerce site
From the shopper's point of view, the whole process is swift and seamless, and security is assured by WorldPay. Customers statutory rights are not affected.
You have the right to cancel your order your order within 7 working days. In such an instance all monies will be fully refunded within 30 days and the only cost to yourself will be that of returning the goods to us at the address listed at the bottom of this page.
The only information we collect is though the ordering / registration process or through e-mail enquiries. The only cookies set on the site are for the shopping basket to remember goods placed in it on a previous visit. The shopping basket cookie only lasts for 12 hours.
Any information collected is only used to contact you regarding an order you have placed, to send you our newsletter which you have subscribed to or to send you information on a subject you have previously expressed an interest in.
On our homepage you are offered the chance to subscribe to our e-mail newsletter, any information you give to us is kept highly confidential and we do not pass our database onto a third party. We do not send out any unsolicited e-mail. The only e-mails you will receive from us are newsletters, e-mails concerning orders and news on any field you have expressed a previous interest in.
Any queries on the security levels please click on the following link: firstname.lastname@example.org
Villeneuve Wines Ltd 1 Venlaw Court Peebles Scotland EH45 8AE T: +44 (0) 1721 722500 F: +44 (0) 1721 729922